Frequently Asked Questions

Everything you need to know about your Ketone-IQ® order.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached.

How do I track my order?

Once your order ships, you will receive an email with a tracking link. You can also track your status via the 'My Orders' section in your account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

How should I care for my Ketone-IQ® apparel?

To maintain the quality of the fabric, we recommend machine washing cold with like colors and tumble drying on low heat. Do not iron directly on prints.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.